Privacy Policy

At Pixel Forge, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services.

Last updated: November 15, 2025

Information We Collect

Personal Information You Provide

When you interact with our website or services, you may choose to provide us with personal information including:

  • • Contact information such as name and email address when you fill out forms
  • • Project details and requirements when you inquire about our services
  • • Communication preferences and feedback you share with us
  • • Any other information you voluntarily submit through our contact forms or correspondence

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

  • • Browser type and version
  • • Device information and operating system
  • • IP address and general location data
  • • Pages visited and time spent on our site
  • • Referring website and search terms used to find us
  • • Interaction patterns with our website features

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on:

  • • Your consent when you voluntarily provide information
  • • Legitimate business interests in operating and improving our services
  • • Contractual necessity when we enter into agreements with you
  • • Legal obligations we must fulfill

How We Use Your Information

Service Delivery and Communication

We use your personal information to:

  • • Respond to your inquiries and provide requested information
  • • Deliver our arcade game development services
  • • Communicate with you about projects and updates
  • • Send administrative information and important notices
  • • Provide customer support and technical assistance

Website Improvement and Analytics

We analyze collected data to:

  • • Understand how visitors use our website
  • • Improve site functionality and user experience
  • • Identify and fix technical issues
  • • Optimize content and navigation
  • • Test new features and improvements

Marketing Communications

We may send you information about our services, updates, and relevant content if you have provided consent. You can opt out of marketing communications at any time by contacting us directly.

Data Sharing with Third Parties

We do not sell your personal information. We may share data with:

  • • Analytics providers like Google Analytics to understand website usage
  • • Service providers who assist in operating our website
  • • Legal authorities when required by law or to protect our rights
  • • Professional advisors such as lawyers and accountants under confidentiality obligations

How We Protect Your Data

Security Measures

We implement various security measures to protect your personal information:

  • • Secure Socket Layer (SSL) encryption for data transmission
  • • Regular security assessments and vulnerability testing
  • • Limited access to personal data on a need-to-know basis
  • • Secure servers with firewall protection
  • • Employee training on data protection and privacy practices

Data Storage and Retention

Your personal data is stored securely on protected servers. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, we securely delete or anonymize your data.

Access Controls and Monitoring

We maintain strict access controls to ensure that only authorized personnel can access personal data. We monitor our systems for suspicious activity and potential security breaches.

Breach Notification

In the unlikely event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law, explaining the nature of the breach and steps being taken to address it.

Your Privacy Rights

You have several rights regarding your personal information. These rights may vary depending on your location and applicable laws.

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request corrections.

Right to Erasure

You can request deletion of your personal data under certain circumstances. We will comply with such requests unless we have legitimate reasons to retain the information.

Right to Data Portability

You have the right to receive your personal data in a portable format and transmit it to another service provider where technically feasible.

Right to Object

You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within a reasonable timeframe as required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.